After Sales Service
After sales services such as insurance, shipping, customs, export documents, quality inspections, and maintenance are offered through our customer service center in Xiamen, China.
About complain
When the Sales Dep. receiving customers' complain of products, they should make feedback to Quality Dep. with written-form. Then the Quality Dep. will check responsible department, analyze reasons, make and implement new measures. Then Quality Dep. track and confirm experimental effects and make feedback to the Sales Dep.. At last, The Sales Dep. turns to tell clients and obtains customers' satisfaction in time.
In addition, our Sales Dep. regularly organizes clients' satisfaction investigation to know if the customers are satisfied with our service and what the customers need indeed.
If you have any questions or demands, welcome to call us, my company prepares to contribute effort to you at any time.
First contact person:
Susan Chen
Service department
Tel: 86 592 5367485
Fax: 86 592 5059943